TaxiMe
Community Manager
As a Community Manager you will create and manage our company's brand voice and image. You will be responsible for creating and publishing content on all media platforms, including apps, reviewing social media and other marketing metrics to build and improve campaign strategies, and crafting responses to customers' and partners' feedback and messages on various platforms.
What you will do
- Develop a content marketing plan and editorial calendar.
- Create engaging and shareable content for Facebook, Instagram, Viber, LinkedIn, in-app promotional and ongoing campaigns, blog, monthly newsletter, etc.
- Monitor, track, respond to and report on feedback and online reviews.
- Provide community feedback to the management.
- Monitor social media campaigns and analyze app and web traffic using key performance indicators (KPIs).
- Plan and execute community initiatives and programs.
- Respond to customers and partners in a timely manner.
- Participate in social events, corporate events and workshops.
- Coordinate all initiatives with other members of the Marketing team.
- Stay up to date with digital technology trends.
What we are looking for
- 3+ years of experience in a communications or PR role.
- Bachelor's degree in Journalism, Public Relations or a related field.
- Ability to develop creative, engaging and original content.
- Exceptional written and oral communication skills.
- Good customer service and interpersonal skills.
- Friendly and outgoing personality.
- Basic knowledge of search engine optimization (SEO) and web metrics.
- Proficient in social media management tools.
- Good judgment and problem-solving skills.
- Ability to work under pressure and tight deadlines.
What we offer
- Excellent remuneration package.
- A friendly and supportive team with the ambition to create a positive impact on the world.
- Cool office with a very accessible location and a rooftop cafe with a killer view and atmosphere.
- Free Multisport card.
- Discounts for TaxiMe rides.